Five ways to reach Oneop — and one of them doesn't need us at all.
You do not have to speak to anyone to use Oneop. The free plan opens in about a minute with no credit card.Everything below is for the cases where a human is genuinely faster.
Pick the route that matches what you need
Most questions are answered faster inside a workspace than by waiting for a reply.
Start a free workspace
Registration is self-serve and open.A new workspace comes with two seats on the free plan, no credit card and no sales call.Chat, CRM, tickets, tasks and inventory are on from the first login.
Free forever · 2 seats · No credit card
Book a 30-minute demo
A demo is a working session, not a slide deck. It is worth booking if you want to see the opt-in modules, or if you are moving off something else and want to know what carries over.
Email sales
Plan questions, seat counts, annual billing and anything that needs a quote go to sales@oneop.io. Published prices, seat allowances and the full feature comparison are on Pricing.
Contact support
Existing customers reach support at support@oneop.io — the same address the product itself gives you. Oneop does not publish a support-response SLA, because it has no instrument to measure one against, so this page does not promise a response time it cannot verify.
Most product questions are already answered at help.oneop.io — 167 articles, no login.
Or just send a message
If none of the routes above fit, write here. It reaches the same people as the addresses above and does not need a mail client configured on the machine you are reading this on.
Oneop does not publish a support-response SLA, because it has no instrument to measure one against. What this page will promise is that a person reads it.
How do I turn on Finance, Project Management or Sequences?
Several Oneop modules are off until you ask for them, and we switch them on for your workspace, so this is a conversation rather than a toggle in your settings.
Finance and accounting, statutory tax, project management, sales sequences, email-to-ticket, e-signature on quotes and two-factor authentication all start off. That is deliberate — anything that touches money, stock or someone else's mailbox stays closed until a human decides otherwise.
Tell us which module you need and on which plan, and we will tell you what enabling it involves and what it costs. Email sales@oneop.io or book a demo and say so when you book — it changes what we show you.
Company details
Oneop is an independent, founder-led software company.
- Website:
https://oneop.io - Product:
https://app.oneop.io - Support:
support@oneop.io - Security and vulnerability reports: see Security
- Data processing: see Data processing agreement and Privacy policy
Common questions before you get in touch
Do I need to talk to sales to try Oneop?
No. Registration is self-serve — you create your own workspace with two seats on the free plan, no credit card and no call. Sales is for plan questions, opt-in modules and migrations.
Can I buy a paid plan online without talking to anyone?
Not yet. Free workspaces are self-serve; automated checkout for paid plans is not switched on yet. Until it is, upgrading to a paid plan goes through sales.
Does Oneop have a help centre or public knowledge base?
Yes. help.oneop.io — 167 how-to articles, no login. Anything it does not cover goes to support@oneop.io.
What is Oneop's support response time?
Oneop does not publish one. There is no service-level agreement instrument in the product, so committing to a number here would be a claim with nothing behind it.
You can start before you hear back
Open a free workspace now and bring your questions to the demo instead of waiting on them.
Free forever · 2 seats · No credit card