Support

Something need a human?

Support is by email. Oneop does not publish a response time — there is no SLA instrument behind one — so the fastest thing you can do is send a complete first message.

Email support@oneop.ioOpen your workspace

Worth including

  • The email you log in with
  • The URL of the screen it happened on
  • What you expected, and what happened instead

Goes somewhere else

How Oneop compares, claim by claim

Five comparisons, each built the same way: capability tables sourced from the other product's own public pricing and docs pages, dated, and checkable line by line.

Sign-up opens when the app launches. We will email you once — no marketing list.

How we built these comparisons

Four rules, applied to every page

  • Every competitor claim carries a link to the vendor's own public page and the date it was checked.
  • Every Oneop claim traces to code that ships, not to a plan.
  • Pricing is quoted, not paraphrased — the source page's own numbers, dated.
  • A claim that cannot be verified from a public page is left out rather than characterised.

Pick the one you're evaluating

Five comparisons

ComparisonThe angle
Intercom alternativeFlat pricing and published AI limits instead of per-seat plus a metered Fin AI charge.
Zendesk alternativeSLA clocks and AI governance without per-agent pricing.
HubSpot alternativeA CRM whose records reach the general ledger, without seat-times-hub multiplication or an onboarding fee.
Zoho One alternativeOne connected application instead of fifty separate apps under one licence.
Odoo alternativeHosted and flat-priced, with no implementation project or per-user pricing.

Oneop is deep, not wide

Two customer-facing channels, and AI you can audit

Oneop's customer-facing channels are web chat and email, both landing in one shared inbox against one customer record. The depth goes into AI governance and the record itself:

Published per-run ceilings on iterations, tokens, wall-clock time, and actions.

Autonomy as a permission you set — suggest, approve, or autonomous — not a fixed behavior.

Every AI run is labelled Simulated or Live; a demo is never mistaken for a real run.

Prompt-injection blocking and PII redaction run on every plan and cannot be turned off.

A hard credit cap per tenant — AI spend cannot run away unnoticed.

And the ledger and the warehouse sit in the same product as the CRM and the ticket queue — a contact, a deal, a ticket, and an invoice reference the same record, not four synced copies of it.

Try it instead of reading about it

Start free and see the record for yourself

Two seats, no credit card. If a claim on any of these pages doesn't hold up in your own account, tell us.

Sign-up opens when the app launches. We will email you once — no marketing list.